Jay was attentive and courteous when I voiced my concerns. He was professional and timely dealing with the issue.

This is the best dealership I have ever worked with and the salesman Donovan Scott was a joy to work with very knowledgeable and courteous explained everything to us.

The people west-herr Chevrolet orchard Park are really nice and the sale guy Tyler was awesome he help me what I wanted. I will refer him to all my family and friends.

Excellent Customer Service. I was really impressed with the salesmen concerns for our needs including texting and follow up calls.

West Herr Chevrolet of Orchard Park is a comfortable place to be if your car needs to be serviced and you have to wait. It’s clean, pleasant and comfortable. Coffee and popcorn are readily available if needed, and the staff is very courteous. add them to clear all cars need beads even did buy recall, which was not scheduled. Save me another trip out. I was very thankful would not hesitate Do you recommend their service department? I was very pleased and thankful.

My family always goes to West Herr for cars. Donavan always treats us very well and quickly accomplishes what we ask. Never a bad experience. Never any pressure. You won’t find another place like it. Thanks to all at West Herr!

The service was excellent. Chris was great telling me what he was gonna do. Problem was solved.

Very sufficient, very courteous, very friendly and knowledgeable. They took care of me right away didn’t have long of

This dealership and salesman were excellent we used Joel the last time we were there in 2016 and was glad was still there. He treats you well and is very helpful .

Very good, very professional Great staff prompt time and very easy to work with will use them again.

Scheduling service can be difficult but once there, the team goes the extra mile to ensure all your issues are addressed and the work is done right the first time.

West Herr Orchard Park was very efficient And pleasant. I service was done, timely and with a smile. Thank you

A have been a regular customed for many years and Brian O'Sullivan has been so helpful. It is a true pleasure to purchase a car from him. Thanks so much!

We were very satisfied with Philip and the others at West Herr Chevrolet Orchard Park. Would definitely recommend him! 5 stars!

This car dealer, sales and service department's offers the best customer experience of my 59 years of leasing or purchasing a new vehicle. I know this may be hard to believe, but it is the truth. My sales man Dave, to Gary the service manager and his crew are great people to work with.

Two thumbs up! The service department is very knowledgeable and friendly. I trust them and they always get me in and out quickly.

A dealership is as good as it's service department. This dealership has an incredible service team, with a trusted service advisor. Derrick is honest and explains everything and I would highly recommend West Herr Chevrolet Orchard Park!

I have bought several vehicles from this dealer over the last 25 years dealing with my salesman Joel Schmitz it’s so easy and convenient to purchase a vehicle he’s a true professional

Very friendly and prompt excellent service. Madison made sure all my needs were met and everything went well

Great personal and and easy to talk to Phil and Tatiana great representatives of West Herr also Frankie Torrrs was knowledgeable

Madison went above and beyond for me , she is a service team manager and helped me out more than anyone could have and should have and it was deeply and sincerely appreciated.

Very informative very professional kept me informed throughout the entire process Very courteous very kind

Great dealer to take care of my vehicles friendly people not long wait times for service

Wonderful experience. The entire team was Polite, patient and knowledgeable. I am highly recommending them for your next car purchase.

I brought my 20 year old daughter here to buy her first truck on her own, with her own money that she has been saving for this exact purchase. We could NOT have asked for better service! Tyler George was amazing! He knew exactly how to talk to her, he told her everything she wanted to know about everything, he made her feel comfortable and not pressured to choose anything she didn’t want. When she went to pick it up he had it ready with a giant pink bow, she called me on the way home and told me her head hurt from smiling so much! She is in love with her new Silverado and will be a West Herr customer for life!